Food Service Manager – Karachi

About the role

The Food Service Manager will lead the daily operations of the food service department for a leading hospitality group in Karachi. This role focuses on delivering high‑quality service, maintaining safety standards, and driving customer satisfaction.

Key responsibilities

• Oversee daily food service operations to ensure efficiency and quality.
• Develop, implement, and maintain food safety and sanitation standards.
• Manage inventory, order supplies, and keep stock levels optimal.
• Train, schedule, and supervise staff to achieve peak performance.
• Collaborate with chefs to plan menus and estimate food‑and‑beverage costs.
• Address customer complaints promptly and effectively.
• Implement strategies to improve customer experience and service efficiency.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Ensure compliance with health, safety, and relevant regulations.

Required profile

• 3‑5 years of experience in food service management or a similar managerial role.
• Proven leadership and team‑management abilities.
• Strong problem‑solving and customer‑service skills.
• Ability to thrive in a fast‑paced environment handling multiple tasks.
• Excellent organizational skills and attention to detail.
• High school diploma or equivalent; hospitality or culinary degree is a plus.
• Food safety or sanitation certification preferred.
• Excellent communication skills.

Required skills

• Microsoft Office Suite
• Point‑of‑sale systems