Front Desk Coordinator

About the role

The Front Desk Coordinator works full‑time on‑site in Lahore, managing the daily reception operations of a patient‑focused dental practice. The role ensures smooth patient flow, professional communication, and administrative support for the dental team.

Key responsibilities

• Greet patients, handle check‑in and check‑out procedures, and manage appointment scheduling.
• Answer and direct phone calls, coordinate with clinical staff, and process basic billing or payment information.
• Maintain patient records, keep the front desk area clean and organized, and provide administrative assistance to the dental team.

Required profile

• Strong interpersonal skills with courteous, professional customer service.
• Proficient phone etiquette and experience in a busy office environment.
• Experience with appointment scheduling, preferably in a healthcare or dental setting.
• High school diploma or equivalent; additional office administration or healthcare support training is a plus.

Required skills

• Basic computer literacy and familiarity with office software.
• Ability to learn practice management systems quickly.