Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors, tenants and clients at The Vertical, a premier real‑estate development in Lahore. This role ensures a professional and welcoming experience while supporting the smooth operation of the office.

Key responsibilities

• Greet and assist visitors, tenants and clients courteously.
• Manage incoming calls, emails and general inquiries.
• Maintain visitor records and coordinate access with building security.
• Handle mail, courier services and package distribution.
• Schedule and manage meeting‑room bookings.
• Provide administrative support such as filing, data entry and document management.
• Coordinate with internal teams to ensure efficient communication and operations.

Required profile

• Minimum Bachelor’s degree from a recognized institution.
• Previous experience in receptionist, front‑desk, customer service or administrative roles is preferred.
• Excellent communication and interpersonal skills.
• Professional appearance, customer‑focused attitude and strong attention to detail.
• Ability to maintain confidentiality and work effectively in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Office.