Front Desk Officer

About the role

The Front Desk Officer supports office operations and acts as the first point of contact for customers and clients, while helping ensure the floor is well managed and maintained. The role suits a reliable and proactive person who takes ownership of their responsibilities and supports colleagues so that operations run smoothly.

Key responsibilities

• Deliver a professional front-desk experience for employees, visitors, clients and guests, projecting the company's best image
• General administration: manage protocols, supervise housekeeping tasks, manage couriers, organise in-house meetings and events, coordinate with other departments and report 15 minutes early
• Maintain attendance sheets, stock issuance records, genset and electric meter sheets, water supply sheets, daily headcount, guest/visitor sheets, dispatch sheets, gate passes and incoming postage records
• Manage floor equipment

Required profile

• Bachelor's degree in a relevant field
• Previous experience in receptionist duties, customer service or a related field
• Excellent communication skills and strong problem-solving skills, able to handle stressful situations

Required skills

• Proficiency in Google Suite and basic computer skills
• Knowledge of basic office equipment such as phones and printers
• Ability to file and organise documents