Hotel Receptionist
Technoxarc Design And Build · Islamabad
Job description
About the role
Velmore Inn is looking for a courteous and responsible receptionist to welcome guests and handle front-desk and online inquiries. The shift runs from 12:00 PM to midnight.
Key responsibilities
- Welcome guests and manage check-ins and check-outs.
- Handle bookings, phone calls and guest questions.
- Manage reservations from Booking.com and the hotel website, including availability, confirmations, changes and cancellations.
- Reply to guest messages on Booking.com and to inquiries on the hotel's social media accounts.
- Keep guest records and payment receipts accurate.
- Coordinate with housekeeping and other staff to respond to guest requests.
- Handle concerns professionally and escalate issues when needed.
Required profile
- Strong communication and customer-service skills.
- Organized, punctual and professional.
- Hotel, Booking.com or customer-service experience is preferred.
Required skills
- Basic computer skills.
- Basic social media skills.
To apply, send your CV by email to the employer.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Pakistan.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 4 hours ago
Expires 1 month from now
3 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Technoxarc Design And Build
Islamabad
Related job offers
-
Executive - Digital Distribution
Destination Hotels by Dreamworld Islamabad -
Cabin Crew - Islamabad
Careers Islamabad -
Cabin Crew - Gilgit and Hunza
Careers Islamabad -
Recipe Developer & Cooking Specialist
University of South Asia Lahore -
Recipe Developer & Cooking Specialist
University of South Asia Lahore