IT Manager – Shipping & Logistics

About the role

An experienced IT Manager is sought to oversee the full IT infrastructure of a shipping and logistics company. The role ensures secure, stable and efficient IT operations across all departments, works closely with external vendors and leads a small internal IT support team. The position is onsite at the head office in Karachi.

Key responsibilities

• Manage and maintain network infrastructure, including LAN/WAN, Wi-Fi, VPN and firewalls.
• Oversee server administration, data storage and system backups.
• Coordinate with email service providers, web developers, hosting providers and IT vendors.
• Ensure website maintenance, uptime and security.
• Develop and maintain a secure intranet for internal communication and data access.
• Implement and monitor cybersecurity protocols and access controls.
• Install, configure and troubleshoot workstations, printers and office IT equipment.
• Support business applications used in logistics and shipping (ERP, tracking systems).
• Lead and mentor an IT assistant and drive IT planning for scalability, efficiency and digital transformation.

Required profile

• Proven experience as an IT Manager or Senior IT Executive in an SME environment.
• 2-4 years of experience minimum.
• Experience managing IT vendors and service contracts.
• Certifications such as CCNA, MCSE or CompTIA Security+ are an advantage.

Required skills

• Networking, firewalls, security systems and server management.
• DNS, hosting and email administration (Office 365 / Google Workspace).
• Website technologies (CMS, hosting environments).
• Strong troubleshooting skills and ability to work under pressure.

What we offer

• Competitive salary package (in PKR) with performance-based incentives.
• Medical, health and life insurance, annual bonus and annual increment.
• Professional growth and exposure to international logistics markets.
• Collaborative working environment and career advancement within a leading logistics and customs solutions provider.