Learning & Development Specialist

About the role

ACME ONE is looking for a Training & Development Specialist to set up and run the company's employee training function. The role focuses on delivering soft skills and Business English training while coordinating technical training through internal Subject Matter Experts (SMEs) and external trainers.

Key responsibilities

• Conduct training needs assessments with department heads, team leads and employees, and identify skill gaps to build training plans.
• Design and deliver soft skills, communication, professional behaviour, workplace skills and Business English training.
• Prepare and maintain training calendars, schedules, plans and learning materials.
• Coordinate technical training in areas such as Python, AI, DevOps, QA, Cloud, Software Engineering and Cybersecurity, identifying and evaluating internal SMEs and external trainers.
• Organise training logistics: schedules, participants, venues, meeting links, materials and arrangements.
• Track attendance, completion, feedback and records, and follow up with employees and managers to evaluate effectiveness.
• Prepare regular training progress and effectiveness reports for management.
• Build practical L&D processes, templates, trackers and guidelines, and maintain a pool of internal SMEs and external trainers.
• Work with departments so training aligns with business and employee development needs.

Required profile

• Bachelor's degree in HR, Business Administration, Education, Psychology, Management, Computer Science or a related field.
• Previous experience in Learning & Development, corporate training, employee development or training coordination.
• Hands-on experience delivering soft skills, communication or Business English training.
• Experience coordinating internal and/or external training programmes.
• Comfortable working in a software/technology environment.

Required skills

• Strong presentation, facilitation and communication skills; excellent spoken and written English.
• Planning, organisation, coordination and follow-up skills.
• Good working knowledge of MS Office / Google Workspace and online collaboration tools.