Manager, Strategic Sales & Services

About the role

The company seeks a Manager, Strategic Sales & Services to establish, maintain and grow its presence in the corporate sector. The role generates new business while retaining existing corporate clients by offering exclusive customer service and gaining their satisfaction.

Key responsibilities

• Sell fixed broadband products (Internet, Voice, DPLC, IPLCs), cloud computing, DICT and M2M/IoT solutions to B2B segments, working closely with technical teams to design solutions that meet client needs.
• Identify new business opportunities, build custom solutions for the corporate sector and bring revenue-generating customers on board.
• Grow sales from existing clients through quality customer service and keep their confidence intact.
• Meet monthly sales targets approved by management and explore new growth avenues through the existing client base.
• Build new business relationships and manage customer service issues promptly so they turn into referrals and new activations.
• Ensure revenue assurance against management targets and increase revenue from both existing and prospective clients.
• Track corporate activations and disconnections, including reasons, and run retention strategies to prevent churn, resolving service, billing or other issues that cause dissatisfaction.

Required profile

• Bachelor's degree or equivalent, preferably BS Telecom or BS Computer Science.
• At least 2 to 3 years of work experience.

Required skills

• Sales, business development and customer relationship management.
• Generic skills: relationship building, interpersonal and negotiation skills, teamwork, leadership and presentation skills.