Manager Strategic Sales & Services

About the role

The Manager Strategic Sales & Services role sits in the Govt. & Corporate Sales department and drives business growth and revenue maximization in the B2B and corporate sectors. It involves acquiring new clients, upselling to existing accounts and managing client relationships to maximize retention and minimize churn.

Key responsibilities

• Sell fixed broadband (Internet, Voice, DPLC, IPLCs), cloud computing, DICT and M2M/IoT solutions to enterprise clients while expanding revenue from the existing portfolio.
• Partner with internal technical teams to design and propose customized ICT solutions tailored to client needs.
• Identify new commercial opportunities, build strategic business relationships and meet monthly sales targets.
• Track corporate activations and disconnections, find the root causes of client departures and proactively resolve service or billing issues.
• Protect and grow existing revenue streams while onboarding new revenue-generating customers.

Required profile

• Bachelor's degree (16 years of education) from an HEC-recognized institute; BBA/MBA in Marketing, Sales or International Business preferred.
• Preferably 4 to 6 years of progressive experience in corporate sales, enterprise account management or B2B business development in telecom or IT/ICT.
• At least 2 to 3 years selling high-value technical solutions such as DIA, Cloud, MPLS/DPLC/IPLC, IoT/M2M or managed DICT.
• Proven track record of meeting or exceeding monthly sales targets and managing a corporate pipeline.
• Demonstrated experience in client retention, churn prevention and resolving complex corporate billing and service issues.

Required skills

• Deep knowledge of corporate telecom and digital products and technical solutioning with engineering teams.
• Churn analysis using service and billing data to predict attrition.
• Mastery of the B2B sales cycle, from prospecting and proposals to contract signing.
• Relationship building, negotiation, problem solving and target-driven execution.