Mid-Market Account Manager, Expansion

About the role

Motive is looking for a Mid-Market Account Manager to drive growth with a select group of large U.S.-based customers. You will leverage your software sales experience to expand relationships, guide customers toward operational, safety, and financial solutions, and collaborate closely with cross‑functional teams.

Key responsibilities

• Build and nurture executive relationships with high‑value U.S. clients to generate expansion revenue.
• Conduct deep discovery sessions to align Motive’s platform with customer challenges.
• Deliver tailored product demos, proposals, and strategic account plans.
• Partner with customer success, sales engineers, and data analysts to customize solutions and improve retention.
• Own contract renewals and implement data‑driven retention strategies.
• Address issues promptly, balancing customer success with Motive’s objectives.

Required profile

• Bachelor’s degree (preferably from US, UK, or Canada) or equivalent exposure to US/Canada/UK B2B markets.
• 6+ years of experience managing larger U.S. accounts (≈50 or fewer high‑value customers).
• Proven track record in software sales, ideally within relevant industries.

Required skills

What we offer

• Opportunity to work in a fast‑paced, quota‑driven environment.
• Collaboration with diverse, cross‑functional teams.
• Access to industry‑leading AI‑driven fleet management platform.