Office Associate

About the role

The Office Associate supports daily operations at The Proton Group’s Islamabad office, ensuring smooth communication and efficient handling of administrative tasks. This full‑time, on‑site position works closely with internal teams to keep freight and logistics information accurate and up‑to‑date.

Key responsibilities

• Answer incoming calls and emails, directing inquiries to the appropriate department.
• Manage correspondence, schedule appointments, and maintain office calendars.
• Prepare, process, and file documents related to freight, logistics, and customer requests.
• Assist with basic accounting tasks such as invoice entry and record keeping.
• Maintain organized records and ensure timely follow‑up on customer inquiries.

Required profile

• Strong communication and customer‑service abilities.
• High school diploma; post‑secondary education in business or administration is a plus.
• Attention to detail, ability to prioritize multiple tasks, and meet deadlines.
• Previous experience in an office, logistics, or transportation environment is an asset.

Required skills

• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and email platforms.