Operations Supervisor – Travel & Online Booking Services

About the role

Routine Group is looking for an Operations Supervisor to lead its Travel & Online Booking Services team in Gujranwala. The role involves overseeing daily operational activities, ensuring smooth coordination between teams, and delivering results that align with the company’s growth objectives.

Key responsibilities

• Supervise day‑to‑day operations of travel and online booking services.
• Coordinate and motivate team members to achieve performance targets.
• Monitor service quality, resolve issues promptly, and implement process improvements.
• Prepare operational reports and present insights to senior management.
• Maintain compliance with company policies and local regulations.

Required profile

• MBA or equivalent qualification from a reputable university.
• Strong leadership and team‑coordination abilities.
• Results‑driven mindset with excellent organizational skills.
• Ability to work Monday‑Saturday, 9:00 AM–5:00 PM (UK time).
• Fluency in English; knowledge of local language is a plus.

Required skills

What we offer

• Competitive compensation package.
• Opportunity to work in a multinational environment with presence in the UK, UAE and Pakistan.
• Professional development and career growth prospects.