Org Support Manager - Multan Plant

About the role

The Org Support Manager at the Multan plant covers a wide range of support and services responsibilities related to facility management. The role handles the canteen, female residences, laundry, waste and scrap, day care, transport fleet, events, CAPEX projects, contractor invoicing, intern accommodation, uniform management and more, and requires coordination with internal and external stakeholders.

Key responsibilities

• Maintain green belts and areas around the plant, support acquisition of rented properties, cars and bikes, and handle boarding and lodging for employees in remote areas.
• Establish liaison with Multan Industrial Estate officials and the Town Municipal Association, and handle routine employee complaints and grievances, including purchase requisitions, work orders and GRN closure under a unionized environment.
• Plan budgets for admin CAPEX and OPEX projects, optimise MOH and G&A spend, and support smart spending and cost-saving strategies.
• Lead admin procurement: request quotes, create purchase requests, follow up POs and deliveries, and support contract review with vendors.
• Lead scrap and waste management, coordinate with departments and the vendor, weigh vehicles, and process service provider invoices.
• Manage the employee transport fleet, rented cars and pool cars, including route setting, repairs and maintenance.
• Lead laundry operations, including uniform purchase, inventory and outsourced washing.
• Lead canteen operations, menus, food safety, hygiene, kitchen equipment and vendor payments.
• Manage employee monthly sampling and quota, and organise festival sampling as per policy or CBA agreement.
• Lead day care, including rostering, health and safety, food, cleanliness and facility maintenance, and address parent grievances promptly.
• Lead emergency services, coordinating with HSE and the medical team on ambulance and fire brigade vehicles and the plant clinic.
• Support events and visitor management, rental property and generator acquisitions, and administrative asset management.
• Support the ER and compliance manager on welfare initiatives, liaise with the CBA union, and record and dispose of assets.

Required profile

• Masters or BBA degree with an HR background.
• At least 5 years of experience in a similar capacity or operating organisation with HR exposure.
• Experience in human resource core areas and handling unionised staff / CBA.

Required skills

• Leading support and services operations in MNCs.
• Negotiation and investigation skills.
• Contract writing and review of terms of service.
• Knowledge of local labour laws and international labour laws and human rights policies.