Pickup Coordinator

About the role

PostEx is a hybrid receivables factoring and courier service that pays invoice values upfront to e-commerce companies offering Cash on Delivery. It is looking for a full-time, on-site Pickup Coordinator based in Islamabad/Rawalpindi, Pakistan. The role schedules and coordinates daily parcel pickups from e-commerce clients, ensuring timely collection and handover to operations and delivery teams.

Key responsibilities

• Schedule and coordinate daily parcel pickups from e-commerce clients
• Confirm pickup details with clients and internal stakeholders and resolve issues
• Update systems with accurate shipment information
• Monitor pickup performance and follow up on delays or discrepancies
• Support process improvements to improve service quality
• Work closely with dispatch, warehouse and customer service teams to keep the pickup workflow efficient and reliable

Required profile

• 1-2 years of experience in pickup or delivery operations
• Minimum Matric education
• Good knowledge of Rawalpindi/Islamabad areas, sectors and routes
• Ability to work on-site in Islamabad/Rawalpindi, with flexibility for occasional extended hours