E-commerce Fulfilment Executive

About the role

BaKhabar Kissan (BKK), Pakistan's leading AgriTech company, is hiring a full-time, on-site E-commerce Fulfilment Executive in Islamabad. The role manages end-to-end order fulfilment for BKK's e-commerce operations, covering order processing, inventory coordination and dispatch.

Key responsibilities

• Manage daily order processing, packing, dispatch and courier coordination
• Coordinate with courier partners on pickups, shipment tracking, delayed deliveries and returns
• Handle COD order confirmations and customer coordination
• Manage warehouse inventory, stock receiving, storage, counts and reconciliation
• Keep physical inventory accurately updated in Shopify or another inventory system
• Process returned and RTO stock, inspect products and update records
• Maintain warehouse organisation, product labelling and stock movement records
• Monitor damaged, missing and excess inventory and report discrepancies
• Track logistics and warehouse costs such as courier, packaging and return expenses

Required profile

• 1+ year of experience in warehouse operations, logistics, fulfilment or dispatch, preferably in e-commerce
• Understanding of inventory management, stock reconciliation and warehouse operations
• Familiarity with courier operations in Pakistan (TCS or similar)
• Good communication skills in Urdu and English
• Strong organisational skills, attention to detail and a hands-on approach

Required skills

• Working knowledge of Shopify or similar e-commerce platforms
• Basic proficiency in MS Excel / Google Sheets