Project Coordinator

About the role

The Project Coordinator supports Zones' top‑tier clients by ensuring smooth deployment of IT solutions and meeting service‑level agreements. This position requires handling ambiguous requests, managing deployment schedules, and coordinating multiple internal teams.

Key responsibilities

• Coordinate deployment processes across various internal teams.
• Use tools such as CRM, FTM, CIM, AX, Kinaxis, and ServiceNow to track and manage orders.
• Perform order processing with detailed quality checks, release, and shipment monitoring.
• Maintain inventory management best practices.
• Manage project tools including client dashboards, Smartsheets, and Microsoft Excel.
• Drive deployment requirements through demand‑planning tools (Kinaxis), handling schedule and order changes.

Required profile

• Bachelor’s degree in IT, Business Administration, or a related field.
• Strong customer‑service orientation.
• Excellent organization, communication, and problem‑solving abilities.
• Ability to work under aggressive deadlines and handle ambiguity.
• Project‑management experience is a plus.

Required skills

• CRM
• FTM
• CIM
• AX
• Kinaxis
• ServiceNow
• Smartsheets
• Microsoft Excel