Project Manager - Transactional HR Services

About the role

UNOPS is looking for a Project Manager (Transactional HR Services) in Islamabad to lead HR service delivery projects that drive operational excellence, strengthen client partnerships and deliver high-quality, people-focused solutions. The Project Manager delivers and manages daily the projects providing transactional HR services to UNOPS partners, acting on behalf of the Project Board to ensure outputs are delivered within agreed tolerances of time, cost, scope, quality, risk and benefits.

Key responsibilities

• Develop, complete, update and implement the project implementation plan, including milestones, baselines, work packages and deliverables.
• Integrate sustainability, social and gender considerations, and environmental and economic aspects throughout the project lifecycle.
• Manage timely, client-focused and compliant delivery of HR services, resources and project activities, taking corrective action when needed.
• Ensure work packages, deliverables, project documents and management outputs meet quality standards, and coordinate with technical teams so activities comply with HR policies and organizational standards.
• Liaise with external suppliers and account managers, manage acceptance of work packages and monitor progress, scope, cost, schedule, quality, variances and changes.
• Identify, assess and communicate project risks, mitigation measures and opportunities to senior management and the Project Board.
• Maintain accurate HR project documentation, personnel records and project information in management systems, ensuring confidentiality and audit readiness.
• Manage reporting obligations, prepare regular project and financial reports, and ensure proper project handover at closure.
• Support project audits, including planning, preparation, coordination and follow-up of audit observations and recommendations.
• Develop and maintain results frameworks, M&E plans, indicators, targets, dashboards, diaries and progress reports, and monitor service delivery indicators and operational performance.
• Develop stakeholder engagement and communication strategies, and coordinate stakeholder communications.
• Organize and structure project teams, lead and manage team performance, and recruit, select and train project personnel while supporting gender parity and diversity objectives.
• Ensure the safety and security of project personnel in line with UN Department of Safety and Security (UNDSS) standards.
• Promote knowledge sharing, training, lessons learned and best practices, and contribute to standardizing and improving HR processes, templates, guidance documents, policies and systems.

Required profile

• Bachelor's degree (or equivalent) in human resources, business administration, project management, development or another related field with 4 years of relevant experience; or a Master's degree (or equivalent) in a related field with 2 years of relevant experience.
• A globally or nationally recognized professional certificate in Human Resource Management (HRM) is an asset.
• A globally recognized professional certificate (e.g. PRINCE2, PMI) or membership in a project management body is desired.