Receptionist & Recovery Officer

About the role

We are looking for a professional Receptionist & Recovery Officer to join our growing team. The role combines front‑desk responsibilities with collection activities, ensuring a smooth visitor experience while supporting timely payment recovery.

Key responsibilities

• Greet and assist visitors in a courteous manner.
• Handle incoming calls, emails, and general inquiries.
• Manage appointments, maintain office records and documentation.
• Follow up with clients regarding outstanding payments.
• Prepare and maintain recovery reports and payment records.
• Coordinate with customers to ensure timely collections.
• Provide overall administrative support and excellent customer service.

Required profile

• Strong communication and interpersonal abilities.
• Professional appearance and positive attitude.
• Ability to multitask and handle several duties efficiently.
• Previous experience in reception or collections is preferred.

Required skills

• Microsoft Office (Word, Excel, Outlook).

What we offer

• Competitive salary package.
• Professional work environment.
• Opportunities for career growth.
• Training and development support.