Restaurant Manager (Lahore)

About the role

The Restaurant Manager at Habib Telecom is a full‑time, on‑site position in Lahore, responsible for overseeing daily restaurant operations and delivering an excellent guest experience.

Key responsibilities

• Supervise restaurant staff, manage schedules and monitor service quality.
• Maintain high standards for food and beverage presentation, hygiene and safety.
• Handle customer feedback, resolve issues promptly and support initiatives to improve satisfaction.
• Coordinate inventory and supplies, and ensure effective cost control.
• Support hiring, training and performance management of team members.
• Collaborate with senior management on sales targets, promotional activities and operational efficiency.

Required profile

• Strong customer service and satisfaction skills with ability to address guest concerns.
• Effective verbal communication with guests, team members and management.
• Experience hiring, supervising and training restaurant staff.
• Practical knowledge of food & beverage operations, menu understanding and hygiene standards.
• Prior experience in restaurant or hospitality management, preferably in a high‑traffic environment.
• Strong organizational, problem‑solving abilities and attention to detail.
• Willingness to work flexible hours, including evenings, weekends and holidays.
• Relevant diploma or degree in hospitality management or related field preferred.