Sales Executive

About the role

Inbox Business Technologies is looking for a Sales Executive to own the administrative and transactional backbone of the sales cycle: order processing, CRM/ERP data integrity, quotations and coordination with Pre-Sales, Finance, Operations and external stakeholders. The role ensures accurate, timely and compliant handling of sales documentation from opportunity creation through to invoicing. It is a full-time position based at the Islamabad office, working Sunday to Thursday.

Key responsibilities

• Process sales orders, quotations and proposals accurately and within agreed turnaround times
• Maintain and update CRM/ERP records, including customer data, pipeline stages and order tracking
• Coordinate with Finance on invoicing, payment follow-ups and credit control support
• Liaise with Procurement/Supply Chain on stock availability and delivery timelines
• Prepare sales reports, dashboards and MIS packs for management review
• Support tender and bid documentation, including compliance paperwork and submission checklists
• Respond to customer queries on order status, pricing and documentation
• Maintain contract and agreement files, including renewal tracking and expiry alerts
• Support the sales team with scheduling, meeting coordination and logistics

Required profile

• Bachelor's degree in Business Administration, Commerce or a related field
• 1-3 years of experience in sales support, order management or back-office operations; prior exposure to the IT/technology sector is an advantage
• High attention to detail and ability to work under tight deadlines, especially at month-end and quarter-end

Required skills

• Working knowledge of CRM/ERP systems such as Salesforce, Zoho or Odoo (preferred)
• Advanced MS Excel (pivot tables, lookups, reporting)
• Report and MIS preparation