Social Media and Operations Coordinator

About the role

M2 Creative Studios is looking for a versatile Social Media and Operations professional to support its media production work in Lahore. The role combines day-to-day social channel coordination with practical operational support, keeping content organized, production activities on track and communications consistent. It is an on-site position working closely with the creative and operations teams.

Key responsibilities

• Plan and maintain social media calendars, coordinate post scheduling and support timely publication across relevant platforms.
• Draft and refine captions and other short-form copy in line with project briefs and the studio's brand voice.
• Monitor audience engagement, respond to routine interactions and flag sensitive or complex queries to the right team member.
• Track basic channel performance and prepare concise updates for future content planning.
• Coordinate content assets, approvals, deadlines and handoffs between creative and production colleagues.
• Provide operational help with records, schedules, meeting notes and other workflow tasks.
• Help keep digital files organized and project information accurate and accessible.

Required profile

• Organized, dependable and able to balance creative coordination with administrative follow-through in a deadline-driven studio environment.
• Clear written and verbal communication and a professional approach to collaboration.
• Good time management, attention to detail and ability to prioritize concurrent tasks.
• Initiative, sound judgment when handling audience interactions and willingness to escalate issues appropriately.

Required skills

• Practical familiarity with major social media platforms and their publishing tools.
• Strong writing, editing and proofreading skills for clear, audience-appropriate social content.
• Ability to organize a content calendar and coordinate posts, assets, approvals and deadlines.
• Basic understanding of engagement metrics and ability to summarize performance observations.
• Reliable coordination and administrative skills, including maintaining schedules, records and digital files.
• Comfort using common office productivity tools and adapting to studio workflows.