Systems Engineer Level 1 – Onsite in Karachi

Computer Support Professionals · Division de Karachi

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Junior 🇬🇧 English

Microsoft 365 Windows Server networking firewall VPN backup

Job description

About the role

Computer Support Professionals is seeking a Systems Engineer Level 1 to join its growing MSP team in Karachi. The role involves providing technical support to business clients across a range of Microsoft and networking technologies.

Key responsibilities

Provide technical support and troubleshoot Microsoft 365, Windows, server, network, firewall, VPN, backup and endpoint issues.
Manage tickets within SLA, maintain accurate documentation and support client onboarding, maintenance and infrastructure changes.
Escalate complex issues and collaborate closely with senior engineers.

Required profile

Minimum 1–2 years of MSP support experience.
Strong troubleshooting and customer service skills.
Good verbal and written communication abilities.

Required skills

Microsoft 365
Windows Server
Networking fundamentals
Firewall and VPN configuration
Backup and endpoint management

What we offer

Market‑competitive salary and performance bonus.
Travel, special circumstance, punctuality and gym allowances.
Medical coverage for employee, parents and family.
Certification reimbursement and annual events.

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Published 7 hours ago

Expires 1 month from now

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Computer Support Professionals

Division de Karachi

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