Technical Support Engineer – Solar Inverter & EV Charger

About the role

Growatt is seeking a Technical Support Engineer to provide remote and on‑site assistance for solar inverters, electric vehicle charging stations, and portable power stations across Pakistan. The role focuses on after‑sales service, troubleshooting, and supporting installers to ensure reliable operation of home PV systems.

Key responsibilities

• Deliver remote technical support to distributors, installers, and end‑users via phone or chat tools.
• Perform on‑site assistance in Lahore and travel within Pakistan when required.
• Diagnose and repair inverter faults, replace circuit boards, and compile after‑sales service data.
• Guide installers through installation, monitoring, commissioning, and maintenance of residential PV plants.
• Support the sales team with promotional activities and technical information.

Required profile

• Background in power electronics, electrical engineering, or automation (preferred).
• Strong sense of responsibility, proactive attitude, and good communication skills.
• Experience in power‑industry after‑sales service is a plus.
• Willingness to reside long‑term in Lahore and travel across Pakistan.

Required skills

• Power electronics knowledge.
• Ability to replace circuit boards and maintain inverters.
• Proficiency with remote support tools (phone, chat software).
• Competent use of Microsoft Office applications.
• Good English reading, writing, and listening skills.