Travel Operations Expert (Remote‑Worldwide)

About the role

We are looking for a Travel Operations Expert to work remotely worldwide. You will evaluate and improve travel‑related workflows on leading booking, reservation, ticketing and hospitality platforms, ensuring they meet real‑world operational standards.

Key responsibilities

• Analyze and test realistic travel operations workflows using leading booking, reservations, ticketing, or hospitality platforms.
• Evaluate the performance of AI‑supported travel tools and integrated applications by running real‑world scenarios.
• Identify, document, and explain incorrect, inefficient, or unrealistic system outcomes using professional judgment.
• Provide clear, actionable feedback on usability, platform behavior, and industry‑specific requirements.
• Suggest improvements and flag gaps based on operational best practices in travel, hospitality, or corporate travel management.
• Collaborate with project coordinators through concise written feedback and structured input forms.

Required profile

• Substantial practitioner experience with travel operations, hospitality management, corporate travel, booking platforms, or reservation systems.
• Hands‑on expertise with reservation, ticketing, or travel‑management platforms in actual workplace environments.
• Demonstrated ability to assess and explain the practical implications of platform features and workflow outcomes.
• Strong attention to detail and sound operational judgment in identifying errors or unrealistic scenarios.
• Exceptional clarity in written communication, including structured feedback and reporting.

Required skills

• Hands‑on experience with travel booking platforms, reservation systems, and ticketing platforms.
• Familiarity with AI‑supported travel tools (e.g., ChatGPT).