Unit Head – Digital Risk & Fraud (AVP/VP)

About the role

The Digital Banking division of a leading Pakistani bank is seeking a senior professional to lead its Digital Risk & Fraud unit. Reporting to senior management, you will shape the risk framework for mobile, internet, API and other digital channels.

Key responsibilities

• Develop and implement risk and fraud management frameworks across all digital banking channels.
• Identify, assess and monitor operational, transactional and fraud risks linked to digital products and payment systems.
• Design, enhance and maintain fraud detection controls such as transaction monitoring, rule engines, behavioral analytics, velocity checks and risk thresholds.
• Lead fraud investigations, root‑cause analysis and the rollout of preventive measures.
• Track fraud trends, emerging threats and evolving attack patterns to continuously improve prevention strategies.
• Conduct risk assessments for new digital products, APIs, fintech integrations and third‑party partnerships.
• Define and monitor fraud KPIs/KRIs, including loss amounts, incident volumes, response times and control effectiveness.
• Collaborate with Digital Banking, Compliance, Technology and Operations teams to ensure regulatory compliance, especially with SBP guidelines.

Required profile

• Minimum 6 years of experience in digital banking, operational risk, fraud risk management or financial crime risk.
• At least 1 year of supervisory or team‑lead experience.
• Strong understanding of digital banking fraud typologies such as phishing, SIM swap, account takeover, mule accounts, social engineering and card‑not‑present fraud.
• Excellent analytical, investigative, stakeholder‑management and decision‑making abilities.

Required skills

• Hands‑on experience with fraud detection tools.
• Proficiency in transaction monitoring systems.
• Experience building and tuning rule engines.
• Knowledge of behavioral analytics techniques.