Unit Head – Digital Risk & Fraud (AVP/VP)

About the role

We are seeking an experienced Unit Head to lead Digital Risk and Fraud Management within the Digital Banking division of a leading Pakistani bank. The role will oversee the design, implementation and continuous improvement of fraud prevention frameworks across mobile, internet, API and other digital channels.

Key responsibilities

• Develop and implement Digital Banking Risk & Fraud Management frameworks across Mobile Banking, Internet Banking, APIs, and digital channels.
• Identify, assess, and monitor operational, transactional, and fraud risks associated with digital products and payment systems.
• Design and enhance fraud detection and prevention controls, including transaction monitoring, rule engines, behavioral analytics, velocity checks, and risk thresholds.
• Lead fraud investigations, root‑cause analysis, and implementation of preventive controls.
• Monitor fraud trends, emerging threats, and evolving attack patterns to strengthen fraud prevention strategies.
• Conduct risk assessments for new digital products, APIs, fintech integrations, and third‑party partnerships.
• Define and monitor fraud KPIs/KRIs, including fraud losses, incident volumes, response times, and control effectiveness.
• Collaborate with Digital Banking, Fraud Monitoring, Compliance, Technology, and Operations teams to ensure effective fraud prevention and regulatory compliance.
• Ensure compliance with SBP regulations related to Digital Banking, Payment Systems, and Fraud Risk Management.

Required profile

• Minimum 6 years of experience in Digital Banking, Operational Risk, Fraud Risk Management, Payment Systems, or Financial Crime Risk.
• At least 1 year of supervisory or team leadership experience.
• Strong understanding of Digital Banking fraud typologies such as phishing, SIM swap, account takeover, mule accounts, social engineering, and card‑not‑present fraud.
• Experience conducting digital risk assessments for products, APIs, and fintech integrations.
• Strong analytical, investigative, leadership, stakeholder management, and decision‑making skills.

Required skills

• Fraud detection tools
• Transaction monitoring systems
• Rule engines
• Behavioral analytics