US Outbound Calling Specialist

About the role

ABS International, a direct US principal with operations since 2009 and a team of 200+ professionals, is expanding its US Sales Operations team. It is looking for confident, results-driven people to work with the US market during a late-night shift, on a permanent full-time on-site basis in Gulistan-e-Johar, Block 14, Karachi.

Key responsibilities

• Make outbound calls to US-based prospects and existing customers.
• Generate interest in company services and identify sales opportunities.
• Build customer relationships and handle sales objections professionally.
• Convert prospects into customers and close sales.
• Maintain accurate records using the company's CRM system.
• Work toward daily and weekly sales targets.
• Take part in regular coaching and performance reviews.

Required profile

• Fluent spoken and written English; confidence in communicating with US-based customers.
• Strong persuasion, negotiation and objection-handling skills.
• Self-motivated, target-oriented and performance-driven.
• Ability to manage calls independently and keep up consistent follow-ups.
• Availability Monday to Saturday, 11:00 PM to 7:00 AM.
• Willingness to work 100% on-site in Karachi.
• Experience in outbound sales, cold calling, telesales or BPO is preferred.

What we offer

• Monthly base salary of PKR 50,000 to 70,000 depending on experience, plus a PKR 3,000 monthly attendance allowance.
• Uncapped, revenue-based commission and daily cash rewards for top performers.
• 15 days fully paid annual leave and a Provident Fund.
• Dedicated Namaz break during each shift.
• Ongoing sales training, coaching and career development.