Visa & Documentation Officer

About the role

We are seeking a diligent Visa & Documentation Officer to join our founding travel team at BluSky Tours & Travels. Based in Bahria Town, Rawalpindi, you will play a key role in ensuring smooth visa processing for our clients, upholding our commitment to transparent and professional service.

Key responsibilities

• Assess individual visa cases and advise clients on required documentation.
• Prepare, review, and submit visa applications for various destinations, including US, UK, Australia, Schengen, GCC, Turkey and Asian countries.
• Manage appointment scheduling and submission timelines to meet consular deadlines.
• Maintain accurate case records and update the CRM system regularly.
• Coordinate the movement of passports and related documents between clients, offices, and embassies.
• Communicate professionally with clients throughout the entire visa process, providing status updates and guidance.

Required profile

• Minimum two years of experience in visa facilitation, travel agency, or a related field.
• Excellent attention to detail and strong document‑checking abilities.
• High ethical standards – no false promises or fabricated documentation.
• Fluent in English and Urdu, both written and spoken.

Required skills

• Strong written and verbal communication in English and Urdu.
• Proficiency in using CRM or case‑management software.
• Ability to manage multiple client cases simultaneously while meeting strict deadlines.