Academic Advisor

About the role

LUMS is looking for an Academic Advisor to support undergraduate student success and retention. The role provides academic guidance, coordinates student support initiatives and runs student engagement programmes, helping students navigate academic policies and procedures and supporting timely intervention for academically at-risk students.

Key responsibilities

• Provide academic and non-academic advising during regular office hours on academic planning, university policies and support resources.
• Monitor and support first-year and academically vulnerable students through early alert interventions, mandatory advising meetings, withdrawal case management and documentation in Zambeel.
• Review and process Semester Off applications, evaluate and administer Pass/Fail applications, and manage Inter-School Transfer applications in line with university policy.
• Support the planning and execution of Orientation Week activities.
• Coordinate the PALs (Peer Ambassador) and Comm Tutors programmes, including recruitment, selection, training, supervision and support of peer leaders.
• Maintain accurate student records and advising documentation in line with confidentiality requirements.
• Perform additional duties and special projects as assigned.

Required profile

• Bachelor's degree in Business Administration, Management, Social Sciences or a related field.
• Fresh graduates or candidates with up to 2 years of relevant experience, preferably in academic advising, student affairs, programme coordination or a higher education institution.
• Student-centred approach, professionalism, confidentiality and collaboration with colleagues and stakeholders.

Required skills

• Proficiency in Microsoft Office.
• Strong organisation, coordination, project management and communication skills.
• Ability to manage multiple tasks and meet deadlines; attention to detail and record keeping.
• Website management or online content updates is an advantage.

What we offer

• A learning ecosystem with opportunities to learn alongside academics and experienced professionals.
• Provident Fund, group life insurance, EOBI pension scheme, outpatient and inpatient health insurance.
• Campus facilities including sports complex, swimming pool, dining center, library, day care center and transport for females.
• Corporate and internal educational discounts, including tuition fee waivers for employees' children and scholarships for master's programmes.