Case Worker (Immigration)

About the role

Immigration Advisory Service (IAS), a lawyers-led immigration and global mobility advisory practice based in Islamabad, Pakistan, is hiring a Case Worker (Immigration). The role manages and supports client immigration cases from initial consultation through to final outcome, ensuring structured and compliant case handling. It is a full-time, on-site position.

Key responsibilities

• Conduct detailed client interviews and gather and organise documentation.
• Assess case risks and prepare case files in line with immigration regulations and IAS protocols.
• Maintain regular communication with clients, giving clear guidance on processes and requirements.
• Collaborate with supervising lawyers on complex or high-value matters.
• Update case records, track timelines and coordinate with internal and external stakeholders.

Required profile

• Background in Social Work or related fields, with an understanding of client advocacy, support services and culturally aware practice.
• Bachelor's degree in Social Sciences, Law, International Relations or a related discipline preferred.
• Ability to work systematically, maintain confidentiality and follow compliance-driven, ethical processes.
• Local candidates with the requisite skills will be preferred.

Required skills

• Strong case management and casework skills, including accurate record keeping and timely follow-up.
• Interpersonal skills and clear communication with clients.
• Knowledge of immigration procedures and documentation for major jurisdictions (UK, Europe, North America) is highly beneficial.
• Proficiency with office productivity tools and case management systems, and strong written English.