Collection Officer – Sialkot

About the role

The Collection Officer will be responsible for managing customer accounts in the Sialkot territory, ensuring timely recovery of outstanding payments and supporting the credit control function. This role works closely with customers, the finance team and field staff to maintain healthy cash flow.

Key responsibilities

• Achieve assigned Days Sales Outstanding (DSO) targets for the territory.
• Build and maintain relationships with customers to facilitate prompt payments.
• Prepare, check and deliver invoices to customers.
• Collect tax challans from customers and forward them to the Accounts Department.
• Review ageing reports, coordinate with finance on discrepancies, and issue payment receipts.
• Stop credit facilities for customers with overdue balances.
• Report daily collection status (DCS) to the accounts department with supporting Excel files.
• Submit daily visit reports.

Required profile

• Bachelor’s degree in Accounting, Business Management or a related field.
• Minimum 1 year of experience as a Collections Officer, preferably in a bank or similar environment.

Required skills

• Proficiency in MS Office, especially Excel.