Customer Service Executive (Male)

About the role

Limton Group of Companies, a provider of biometrics, AI-based IT solutions and automation systems integration, is expanding its customer service team in Karachi. It is looking for a male Customer Service Executive to handle client interactions, resolve queries and maintain strong customer relationships. The position is full-time and on-site.

Key responsibilities

• Respond to customer inquiries by phone, email and face-to-face interaction.
• Provide accurate information about products and services.
• Resolve customer complaints efficiently and professionally.
• Coordinate with internal departments to ensure timely support.
• Maintain logs and records of customer interactions.
• Visit clients to resolve queries and build strong relationships.

Required profile

• Bachelor's degree in Business Administration or a related field (preferred).
• Prior customer service experience (about 1 year preferred).
• Willingness to travel (75% preferred).
• Only male candidates will be considered.

Required skills

• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Proficiency in MS Office.

What we offer

• Pay of up to Rs 40,000 per month.
• Competitive salary and benefits.
• Opportunities for career growth and development.
• A supportive and professional work environment.