This job is no longer available
This job expired on 08/09/2026. It no longer accepts applications.
Customer Service Specialist – Remote or In‑House
HosterPK · Islamabad
Job description
About the role
We are looking for a Customer Service Specialist to support our daily operations. The role can be performed remotely or on‑site and involves handling customer interactions across multiple channels.
Key responsibilities
- Promptly answer tickets, emails, phone calls, and live chats in a polite and professional manner.
- Provide accurate information about our products and services and answer pre‑sales questions.
- Process new orders, enter data into the appropriate systems, and dispatch service orders to employees or contractors.
- Handle billing tasks, including generating invoices, collecting payments, and making collection calls.
- Research potential leads and record them in the CRM system.
- Perform other duties as assigned.
Required profile
- Strong written and verbal communication skills in English.
- Ability to work Monday‑Friday, 9 AM – 5 PM.
- Professional, courteous, and customer‑focused attitude.
Required skills
- Experience using a CRM system.
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HosterPK
Islamabad