Customer Success Executive

About the role

Zameen.com, Pakistan’s leading digital real‑estate platform, is seeking a proactive Customer Success Executive to nurture client relationships and ensure a seamless experience with our services. This entry‑level position is ideal for recent graduates eager to start a career in client management, consulting, and business development.

Key responsibilities

• Build and maintain strong relationships with assigned clients.
• Understand client needs and recommend appropriate Zameen.com solutions.
• Serve as the primary point of contact throughout the client lifecycle.
• Coordinate with internal sales and operations teams to deliver services.
• Assist with onboarding new clients and guide them through platform features.
• Identify upselling and cross‑selling opportunities.
• Resolve customer issues promptly and professionally.
• Maintain accurate records in the CRM system.

Required profile

• Bachelor’s degree in Business, Marketing, Management, or a related field.
• Fresh graduates are encouraged to apply.
• Excellent communication and interpersonal abilities.
• Strong problem‑solving and customer‑handling capabilities.
• Ability to thrive in a fast‑paced environment.

Required skills

• Proficiency in MS Office.
• Experience with CRM tools.

What we offer

• Competitive salary with performance‑based incentives.
• Structured training and mentorship program.
• Opportunities for career growth within a leading digital real‑estate platform.
• Professional work environment.