Data Entry Associate

About the role

We are seeking a detail‑oriented Data Entry Associate to process incoming submissions. You will accurately enter data into our internal system, manage the flow of submissions through a shared inbox, and communicate with submitters to obtain missing information.

Key responsibilities

• Enter submission data into the internal system accurately and in the correct order.
• Move submissions through the appropriate stages of a shared inbox as work progresses.
• Send simple, professional emails requesting missing or incomplete information.
• Monitor email threads, follow up on responses, and keep submissions moving.
• Escalate unclear or incomplete documentation to senior team members when needed.

Required profile

• Strong attention to detail, especially with numbers and structured data.
• Ability to follow established procedures precisely and consistently.
• Good organizational skills and comfort managing multiple items simultaneously.
• Clear, professional written communication.
• Willingness to learn spreadsheet tools and internal software systems.
• Prior experience in insurance, data entry, or back‑office operations is a plus but not required.

Required skills

• Microsoft Excel

What we offer

• Structured onboarding and ongoing oversight from the existing team.
• Training and support to develop independence and expertise.