Division Head - Digital Payment Technology

About the role

A leading bank is hiring a Division Head for its Digital Payment Technology unit within the Information Technology Group. The role reports to the Group Head Information Technology / Chief Information Officer and manages the technology operations and delivery of digital payment platforms covering instant payment systems, interbank fund transfer links and card scheme payment rails.

Key responsibilities

• Ensure availability, performance and incident resolution of the RAAST payment platform, 1LINK payment switch and card scheme interfaces against service levels, keeping payment processing uninterrupted.
• Implement new payment products, features and regulatory mandates within approved scope, budget and timelines, meeting State Bank of Pakistan deadlines.
• Maintain integrations with 1LINK, EuroNet, RAAST, card schemes and settlement systems, monitoring interface health, message flows and reconciliation daily.
• Ensure compliance with scheme rules, certification requirements and change controls, keeping evidence for audits and inspections.
• Track incidents, root causes and corrective actions, and report monthly platform performance and transaction trends to the Line Manager.
• Coordinate audit observations, inspection queries and scheme assessments and track closure of findings.
• Build the payment technology team through task allocation, performance feedback and skills development plans.

Required profile

• Bachelor's or Master's degree, preferably in Computer Science, Information Systems, Software Engineering or Electrical Engineering.
• Minimum 10 to 12 years of technology experience in banking or financial services, including at least 5 years in payment systems, payment switch operations or card payment technology with team leadership responsibility.
• Working knowledge of State Bank of Pakistan payment system regulations, RAAST participation rules, 1LINK operating framework and Visa or MasterCard scheme requirements.
• Certification in ITIL, ISO 8583-based payment systems, PCI DSS or PMP from an accredited body.