Documentation & Project Coordinator (Business Analyst/QA)

About the role

We are seeking a detail‑oriented Documentation & Project Coordinator to support our business analysis and quality assurance activities. Working on‑site, you will collaborate with developers and clients to document processes, test software, and keep projects on schedule.

Key responsibilities

• Understand and document CRM, ERP and other business systems, creating process flows and system documentation.
• Translate technical discussions into clear, concise documents and requirements.
• Design, execute and maintain manual test cases for software features and business workflows.
• Report bugs, track their resolution and ensure quality standards are met.
• Monitor project timelines, follow up with developers and stakeholders, identify risks and remove blockers.
• Provide regular status updates and maintain effective communication across teams.

Required profile

• 1–2 years of experience in business analysis, QA testing or project coordination.
• Familiarity with CRM, ERP or similar business applications.
• Strong written communication and documentation abilities.
• Proactive attitude with solid organizational and time‑management skills.

Required skills

• CRM and ERP systems
• Jira or Trello
• Creation of flowcharts and process diagrams
• Basic knowledge of APIs and databases
• Manual software testing and bug reporting