Front Desk & Admin Officer

About the role

The Front Desk & Admin Officer will be the first point of contact for visitors and callers, ensuring a professional and welcoming environment while supporting the office’s administrative functions.

Key responsibilities

• Greet and welcome guests, direct visitors to the appropriate person or room.
• Answer, screen and forward incoming phone calls and provide accurate information in‑person, by phone or email.
• Maintain a tidy reception area with necessary stationery, forms and brochures.
• Receive, sort and distribute daily mail and deliveries, tracking shipments via courier portals.
• Control access to the office, monitor the visitor log‑book and issue visitor badges.
• Prepare the front‑desk budget in coordination with the Admin team each year.
• Maintain calendars of annual events, arrange welcome packs, employee and customer gifts, and support event planning.
• Order and inventory front‑office supplies.
• Schedule meetings for executives and arrange travel and accommodation for domestic travelers.
• Perform clerical duties such as filing, photocopying, scanning and faxing.
• Arrange gate‑passes and approvals for movement of office assets.
• Send employee communications (e.g., birthday or work‑anniversary emails) with HR approval.

Required profile

• Bachelor’s degree in Administration, Business Commerce or related field.
• 2–3 years of experience in a similar front‑desk or administrative role.
• Strong communication skills, both written and oral.
• Ability to coordinate across departments and manage multiple tasks simultaneously.
• Attention to detail and adherence to safety and security procedures.

Required skills

• Proficiency in Microsoft Office suite.
• Advanced skills in Microsoft Excel.