Front Desk Officer (Admissions) - Shahrah-e-Faisal, Karachi

About the role

Omni Academy, a training and consultancy organisation founded in 2010, is hiring a Front Desk Officer for its Shahrah-e-Faisal branch in Karachi. The role handles admissions enquiries and record keeping for prospective students and parents, on a full-time basis in person.

Key responsibilities

• Handle inquiries from prospective students and parents by email, phone or in person, and guide them through the admission process, requirements and deadlines.
• Review and verify admission applications and supporting documents.
• Maintain accurate and up-to-date admission records in the student management system and track application status.
• Follow up with applicants and respond promptly to their queries.
• Send admission offers, rejection letters and enrollment instructions.

Required profile

• Bachelor's degree in Business Administration, Education, Marketing or a related field.
• 1-3 years of experience in admissions, student services or customer service (education sector preferred).

Required skills

• Communication skills
• Proficiency with MS Office
• Time management

Candidates apply through the careers form on the employer's website, attaching a resume and cover letter.