Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors, callers and candidates at Contour’s Karachi office. This role combines reception duties with basic administrative support, ensuring a professional and welcoming environment for guests and smooth daily office operations.

Key responsibilities

• Maintain a tidy, well‑stocked front desk with pens, forms and other materials.
• Greet and welcome guests, answer questions and handle complaints courteously.
• Answer incoming calls, manage mail and package deliveries, and distribute them appropriately.
• Perform clerical tasks such as filing, recording information, and preparing outgoing correspondence.
• Monitor office supplies, track expenses and support HR documentation.
• Assist with travel arrangements, scheduling, and other ad‑hoc administrative duties.
• Support the HR team in scheduling interviews and communicating with candidates.

Required profile

• B.Com or higher with 3‑4 years of relevant experience.
• Excellent English communication skills.
• Customer‑service orientation with a friendly, disciplined demeanor.
• Ability to multitask, adapt to changing priorities and demonstrate emotional maturity.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.
• Proficiency in Microsoft PowerPoint.
• Proficiency in Adobe Acrobat.