Front Desk Receptionist

About the role

The Front Desk Receptionist will be the first point of contact for visitors and callers at Edusurferz Educational Consultant. Working on‑site in Johar Town, Lahore, the role ensures a professional and welcoming experience for students, parents, and partners.

Key responsibilities

• Greet and direct visitors in a courteous manner.
• Manage the reception area and maintain accurate visitor logs.
• Schedule and confirm appointments, handling basic clerical tasks such as filing and data entry.
• Answer, screen, and route phone calls while maintaining proper phone etiquette.
• Coordinate with internal staff and provide accurate information about EEC’s services.
• Uphold confidentiality, organizational policies, and support smooth office operations.

Required profile

• Strong customer service and communication skills.
• Proficient phone etiquette and reception duties.
• Clerical abilities including data entry, filing, and document organization.
• Basic computer literacy (email, office applications).
• Prior front‑desk or customer‑facing experience preferred.
• Ability to work on‑site, be punctual, and manage tasks in a fast‑paced environment.