Head of Country Support and Engagement

About the role

The Head of Country Support & Engagement will be the primary liaison between TCF’s Brand & Communications team and its global chapter network. This senior position drives alignment of brand, communications, and fundraising initiatives across key markets while strengthening stakeholder relationships.

Key responsibilities

• Serve as the main point of contact for local and international chapters, translating their needs into brand‑aligned communication and engagement plans.
• Ensure consistent application of TCF’s brand guidelines across all chapter‑led platforms and materials.
• Lead planning, coordination, and execution of fundraising events in strategic markets.
• Identify and evaluate brand‑building and audience‑engagement opportunities using market research and insights.
• Develop amplification plans for partner initiatives to maximise visibility and impact.
• Manage relationships with external partners, agencies, and collaborators, negotiating deliverables, timelines, budgets, and terms.
• Support the planning and delivery of organisational events, ensuring they meet brand objectives.
• Oversee project delivery from inception to completion, adhering to timelines, budgets, and quality standards.
• Coordinate cross‑functional teams to ensure seamless execution of communication and engagement initiatives.

Required profile

• Strong understanding of brand management, strategic communications, integrated marketing, and stakeholder engagement.
• Excellent verbal and written English communication skills, capable of crafting compelling messages for diverse audiences.
• Proven ability to build, manage, and influence relationships with senior internal and external stakeholders.
• Robust project‑management experience, handling multiple initiatives simultaneously and meeting tight deadlines.
• Experience managing budgets, agencies, and external vendors.
• Highly organized, collaborative, and adaptable across functions, geographies, and time zones.

Required skills