Inbound Sales Specialist

About the role

Digi Vyze helps businesses grow by offering end-to-end solutions for operational and strategic challenges, partnering with clients across industries. The Inbound Sales Specialist is a full-time, on-site role based in Multan, handling incoming calls and inquiries, understanding customer needs and presenting suitable products or services.

Key responsibilities

• Answer incoming calls and inquiries, explain products and services and guide potential clients through the sales process
• Follow up on leads and maintain accurate records of interactions and outcomes in CRM or other tracking systems
• Manage customer expectations and collaborate with internal teams for a smooth handover from sales to service delivery
• Meet individual and team sales targets while keeping a positive, professional customer experience

Required profile

• Strong customer service and customer support skills to handle inbound inquiries and resolve issues
• Excellent communication and customer experience skills to build trust and give clear, helpful information
• Solid sales skills to convert leads, handle objections and close opportunities ethically
• Relevant experience in inbound sales, call center operations or client-facing roles is highly beneficial
• Ability to work on-site in Multan, manage multiple inquiries and use CRM or sales software efficiently
• Problem-solving ability, resilience and a target-driven mindset; B2B or service-based experience is a plus