International Calling Agent

About the role

ABS International, a direct US principal established in 2009 with over 200 professionals, is hiring an International Calling Agent for its Gulshan-e-Iqbal branch in Karachi. This is an entry-level, permanent, full-time on-site role working Monday to Saturday, 7:00 PM to 3:00 AM. The position suits students with strong English, people switching fields, or those with prior call centre experience.

Key responsibilities

• Make outbound calls to US-based prospects, starting conversations and gauging their interest
• Identify genuine business opportunities and pass qualified leads to the senior team
• Follow full training on starting conversations, qualifying leads and handling calls professionally

Required profile

• Good spoken and written English, as you speak with US contacts every shift
• Confident, motivated and eager to grow; experience in call centres, BPOs or customer service is an advantage but not required
• Full availability Monday to Saturday, 7:00 PM to 3:00 AM, on site at the Gulshan branch

What we offer

• Base salary of PKR 40,000 to 45,000
• Attendance allowance of PKR 3,000 per month
• Performance incentive up to PKR 30,000 depending on lead quality and output
• Transport support for candidates based in Karachi
• 15 days fully paid annual leave
• Permanent, full-time employment with a clear path to a more senior role

To apply, send your CV by email to the employer's assistant.