Junior Sales & Service Engineer

About the role

Elite Human Resource is hiring a Junior Sales & Service Engineer in Karachi. The role covers sales support, product demonstrations, installation, commissioning, training and after-sales technical service of technical education equipment used in universities, higher education institutions, technical colleges and medical education setups.

Key responsibilities

• Maintain strong relationships with universities, colleges, faculty, lab staff and procurement teams.
• Install, commission, troubleshoot and provide technical support for education equipment.
• Conduct product demonstrations and hands-on training for faculty, lab staff, instructors and students.
• Carry out field visits for installation, preventive maintenance, troubleshooting, demonstrations and customer support.
• Support the Sales Team with technical presentations, proposals, quotations and tender documentation.
• Coordinate with OEMs and principal companies on technical support, spare parts, training and warranty matters.
• Provide post-sales and technical support and resolve customer issues promptly.
• Travel to customer sites across assigned cities and regions as required.

Required profile

• 2-3 years of relevant experience; candidates with up to 5 years may be considered.
• Hands-on experience with technical education products used in universities, higher education institutes, technical colleges or medical education setups.
• Familiarity with electrical, mechanical, electronic and industrial laboratory equipment.
• Experience in product demonstrations, technical training, installation, troubleshooting or technical sales support is preferred.
• Willingness to travel for customer site visits and service assignments.

Required skills

• Strong technical troubleshooting and problem-solving skills.
• Good communication and customer-handling skills.
• Good MS Office and documentation skills.

What we offer

• Salary of PKR 80,000 to 100,000 per month.
• Leaves.
• Medical.
• Provident Fund.