Mechanical Technician – After Sales Maintenance (Diesel Generator)

About the role

The Mechanical Technician – ASM will provide on‑site field service for diesel generator equipment, ensuring reliable operation through maintenance, troubleshooting and customer support. This full‑time position is based in Karachi and supports Synergy’s power generation portfolio.

Key responsibilities

• Deliver field service and customer support during on‑site visits.
• Perform mechanical repairs, preventive maintenance and equipment diagnostics within the assigned territory.
• Diagnose mechanical faults, conduct root‑cause analysis and implement appropriate solutions.
• Prepare detailed service reports, work orders, expense reports and timesheets.
• Collaborate with the technical team, share updates with management and assist junior staff on complex cases.
• Evaluate products for warranty claims, upgrades and other service requirements.
• Maintain equipment housekeeping and advise on replacement of unsuitable assets.

Required profile

• Diploma of Associate Engineering (DAE) in Mechanical.
• 2–3 years of experience in After‑Sales Maintenance (ASM) for power generation equipment.
• Strong hands‑on experience in genset troubleshooting and maintenance.
• Field service experience preferred.

Required skills

• Genset troubleshooting
• Mechanical repair
• Preventive maintenance
• Root cause analysis
• Service reporting
• Warranty claim evaluation