MTO - Learning and Development Assistant

About the role

This role supports the organization's learning and development function, covering training operations, LMS administration, training needs reporting and performance management support. It suits a fresh graduate or someone with up to 6 months of relevant experience.

Key responsibilities

• Coordinate and schedule training sessions and workshops, including invitations, logistics, reminders and attendance tracking
• Maintain the L&D calendar and training records so they stay accurate and audit-ready
• Prepare training materials, presentations and learning documentation using team templates
• Collect participant feedback, help evaluate training effectiveness and prepare post-training summaries
• Work with internal trainers and external training vendors
• Support LMS administration: user access, course assignments, enrollments and completion tracking
• Upload and organize course content, check formatting and links, and monitor course completion
• Help test new LMS features and enrollment automations, and report issues
• Help gather inputs for training needs analysis and prepare reports and dashboards on participation, completion and feedback
• Support performance review cycles: track deadlines, follow up with departments and monitor submissions
• Assist with piloting and rolling out the performance management framework, including user guides and FAQs
• Respond to employee and manager queries, draft emails and announcements, and coordinate with department heads, managers and People & Culture
• Create and maintain SOPs, user guides and trackers, and suggest ways to simplify or automate manual steps
• Stay informed about learning trends, digital learning tools and AI tools, and use them responsibly

Required profile

• Bachelor's degree in Human Resources, Business Administration, Management, Psychology, Education or a related field
• Fresh graduate, or up to 6 months of relevant experience (internship, project or part-time) in HR, L&D or a related area
• Excellent written and verbal communication and organizational skills, with high attention to detail
• Willingness to learn quickly and take ownership of tasks

Required skills

• Strong working knowledge of Google Sheets (formulas, data cleaning, basic reporting), Docs, Slides and Canva
• Preferred: familiarity with LMS and HR platforms such as Zoho Learn, dashboards or data visualization tools, and exposure to AI tools