Operations Executive

About the role

The Operations Executive will manage daily operational activities, maintain accurate records, and coordinate with internal departments to ensure smooth business processes and compliance with company policies.

Key responsibilities

• Manage and monitor daily operational activities to ensure smooth business operations.
• Maintain accurate operational records, reports, and documentation.
• Coordinate with Sales, Finance, Customer Success, and other departments to resolve operational issues.
• Monitor merchant onboarding, KYC documentation, and account activation.
• Identify operational discrepancies and work with relevant teams for timely resolution.
• Prepare daily, weekly, and monthly operational reports for management.
• Handle end‑to‑end settlement issues and manage merchant‑related documentation.

Required profile

• Bachelor’s degree in Business Administration, Finance, Commerce or a related field.
• 1–3 years of experience in Operations, Banking, Fintech, Digital Payments or a similar industry.
• Strong organizational, analytical and problem‑solving abilities.
• Ability to manage multiple tasks, meet deadlines and work effectively in a team.

Required skills

• Proficiency in MS Office, especially Excel.