Outbound Sales Representative

About the role

800 Sayara, a car maintenance workshop founded in 2020 in Dubai that serves luxury and German car brands, is hiring a full-time, on-site Outbound Sales Representative in Lahore. The representative makes outbound calls to prospective and existing customers to introduce the workshop's services, explain service packages and generate appointments and leads.

Key responsibilities

• Follow up on customer inquiries and generate appointments and leads for the workshop.
• Maintain accurate records in CRM or other sales tools.
• Support customers with booking, scheduling and basic service information.
• Meet daily and monthly sales targets.
• Collaborate with marketing and operations teams to align campaigns with customer needs and give feedback on customer trends and market opportunities.
• Handle customer objections professionally, uphold a positive brand experience and follow company policies and quality standards.

Required profile

• Strong communication and interpersonal skills, including clear spoken English and local language proficiency, active listening and customer-centric conversation.
• Sales and negotiation skills, with experience in outbound calling, lead generation, pipeline management and closing sales in a target-driven environment.
• Customer service skills such as empathy, problem solving, objection handling and building long-term relationships.
• Basic technical understanding of automotive services (maintenance, repair packages, inspections) or willingness to learn quickly.
• Ability to work full-time on-site in Lahore, manage time well and stay organised in a fast-paced environment.
• Prior experience in telesales, call centre or outbound sales, ideally in automotive or services, is an advantage.
• Minimum high school diploma; a bachelor's degree in Business, Marketing or a related field is preferred but not mandatory.

Required skills

• Proficiency in CRM systems, call management tools and standard office software.
• Documenting interactions and tracking performance.