Printing Officer

About the role

The Printing Officer will oversee the organization’s printing infrastructure, ensuring printers operate smoothly and users receive reliable printing services. This contract position involves routine maintenance, basic technical support, and coordination with vendors.

Key responsibilities

• Monitor daily operations of all printers and related devices.
• Ensure printers function efficiently and resolve basic hardware or software issues.
• Install, configure, and maintain printers and peripherals.
• Track printer performance, toner levels, paper supplies, and other consumables.
• Coordinate with vendors for servicing, maintenance, and repairs.
• Provide first‑level support to users for printing‑related problems.
• Perform preventive maintenance to reduce downtime.
• Maintain records of printer inventory, maintenance activities, and consumable usage.
• Escalate complex technical issues to the IT support team or vendors.

Required profile

• Minimum Intermediate/Diploma in Information Technology or a related field.
• 0–1 year of experience in IT or related support roles.
• Basic knowledge of computer hardware, operating systems, and Windows environment.
• Familiarity with printer installation, configuration, and troubleshooting.
• Good communication and interpersonal skills.

Required skills

• Printer installation
• Printer configuration
• Printer troubleshooting
• Windows operating system
• Microsoft Office suite
• Network printer management
• Print queue handling